PURCHASE TERMS & Conditions "Rhinozer Male and Female products"

PURCHASE TERMS & Conditions "Rhinozer Male and Female products"


The present General Sales Conditions of Rhinozer only apply to sales made through this website. They cannot be applied to any purchase of the above mentioned device made via any other sales channel or distributor.

The subject matter of this on-line contract is the purchase process between a consumer (hereinafter referred to as "the customer") and the supplier "Rhinozer" (hereinafter referred to as "the supplier") made through the website www.Rhinozer.com only.

Once the on-line purchase is completed, the customer agrees to print and retain – together with the specifications of the product purchased – this purchase agreement which must be accepted before completing the order since such acceptance is a mandatory step of the purchase process.

In no case shall the supplier incur in any liability arising from incorrect invoicing and/or tax documents containing erroneous data related to the customer since such data are supplied by the customer who is therefore solely responsible for them.

Filling in the form with the personal data required in the purchase process to carry out the agreement and provide any further communication, the customer authorizes the supplier to disclose such personal data (address, telephone number) to carriers and / or forwarding agents that will manage the delivery of the goods purchased by the customer in order to allow the delivery.

Any purchase order is concluded after correctly filling in the order form and giving online consensus to the purchase. The customer can choose one of the payment methods listed when purchasing in order to pay for the goods ordered.

All the prices of the products displayed include VAT. Any possible transport cost will be calculated at the time of placing the order and specified in the final amount of the order itself. Once the order is completed, an order confirmation will be emailed to the customer.

The order shall be considered completed and binding for the supplier only after the customer have received the order confirmation via e-mail.Via paypal or Bankers card schemes.

The cancellation period is regulated by Legislative Decree 185/99: the customer (i.e. a person who buys goods for purposes not to terminate the purchase contract for any reason. To exercise this right, the customer must send Rhinozer  a written notice within 10 working days of delivery. Such notice shall be emailed to This email address is being protected from spambots. You need JavaScript enabled to view it.

The cancellation right can be exercised by the customer provided that the purchased goods are returned intact and in their original packaging and condition with all their parts (including packaging materials, any documentation and additional items: manual, etc..) and haven't been used. Return shipments are under the full responsibility of the customer until their arrival is registered at our supplied returns warehouse; in no case shall Rhinozer  be liable for damage, theft or loss of goods returned by uninsured shipments. If any of the cases mentioned above is not respected, the cancellation right declines and the supplier will return the purchased goods to the sender and charge the customer for transport costs.

Customers purchasing with VAT Number may not exercise the cancellation right.

All products sold by Rhinozer. Due to there intimate use on genitalia can NOT be returned once used, Unless The Product has a clear fault which could not have been spotted on unpacking.

In case of failures"Rhinozer". shall replace the goods without any additional charge to the customer.

If the goods are available at the time of purchase, deliveries will be averagely completed within 48 hours for shipments in Europe, 72 hours in North America and Southeast Asia and from up to five days to 30 days for far inconvenient destinations, such as USA, Australia etc.

The warranty "satisfied. Reimbursed." is only valid for purchases made on the Rhinozer site.

In no case shall "Rhinozer". be considered liable for delays in order execution or delivery of goods ordered.

Any possible litigation or dispute arising out of or in connection with the use of "Rhinozer" shall be settled by the Courts of the city where the selling company has its headquarters.